Delivery & Shipping costs

We are pleased to offer Free complimentary standard shipping throughout the UK on all orders exceeding £60. Typically, orders are processed and dispatched within 2-5 working days following the placement of an order. However, during periods of high demand, there may be slight delays in dispatch. In such cases, our dedicated customer service team will proactively communicate any updates regarding your order.

For items designated as 'Immediate Despatch', we offer an enhanced shipping option through our 'Royal Mail Express' service, guaranteeing next-day delivery. Please note that to avail of this expedited service, orders should be placed before 2pm UK time.

Each order is subject to a minimum processing time of 24 hours before dispatch. Orders below the £60 threshold incur a nominal standard delivery fee of £3.99.

For deliveries to specific regions, including Ireland, the Scottish Highlands, and remote parts of the UK mainland, an additional 24-hour handling time may be required due to logistical considerations. If you are unsure whether this applies to your location, our customer service team is available to assist and provide clarity.

During peak seasons, such as Black Friday/Cyber Monday, Christmas, slight delays in dispatch may occur. We appreciate your patience and understanding during these busy times.

We partner with reputable courier services, including Royal Mail, Parcelforce and DHL to ensure your order is delivered safely and securely. For your convenience and reassurance, all orders are tracked from the moment they leave our warehouse until they reach your doorstep.

In addition to serving our UK customers, we are pleased to extend our shipping services internationally. Our current international destinations include Australia, the United States, and New Zealand, with plans to expand our reach to more countries in the future. Please be aware that since our shipments originate from the UK, international orders will incur higher shipping costs.