If you require any more information on the process then please do not hesitate to contact our customer service team by following this link. The website says were closed? Don't worry! We can still be contacted via our Facebook page as well as our 'contact us' page.
|Service Name||Order below £50||Orders £50 or more|
|Royal Mail Tracked Standard||£3.95||FREE|
|Royal Mail Express||£5.95||£3.95|
|Country||Service & Handling Time||Charge £|
|Guernsey, Jersey, Isle of Man||Standard Delivery (3-7 working days)||£3.95|
We're delighted to offer complimentary standard delivery across the UK for orders of £50 or more. Orders are usually dispatched within a period of 3-7 working days after the order is placed. Please bear in mind, during high-demand periods, dispatch might take a bit longer, but rest assured, our dedicated customer service team will keep you in the loop if any changes occur.
Should an item be marked as 'Immediate Despatch', it qualifies for our premium 'Royal Mail Express' service, which ensures next-day delivery. Please bear in mind that orders must be placed by 2pm UK time to make the most of this expedited service.
Kindly anticipate a minimum handling time of 24 hours for each order.
For any orders that fall below the £50 threshold, a modest standard delivery charge of £3.95 applies.
For certain areas such as Ireland, the Scottish Highlands, and distant parts of UK mainland, please allow an additional 24 hours for handling due to the nuances of the shipping process. Unsure if this applies to you? No need to fret! Our helpful customer service team will reach out and clarify this for you if needed.
Please remember, during busy periods such as Christmas, Valentine's Day, Father's Day and similar, dispatch might experience minor delays. We kindly ask for your understanding and patience during these peak times.
We work in partnership with trusted delivery services, such as Royal Mail, Parcelforce, DPD, DHL, or UPS, to ensure safe and secure delivery. All departing orders from our warehouse are tracked for your peace of mind.
Want to track your order yourself?
Keen to track your order? It couldn't be easier! Once your order leaves our warehouse, we'll send a confirmation email containing a tracking number for you to monitor your parcel's journey.
If you've chosen items for pre-order with a set launch date, your entire order will be held until that date. We'll make sure to process your full order on or before the launch day.